Support

OwletVPN Support

Get help with account access, VPN connections, subscriptions, and device management.

Sign-in help

OwletVPN uses one-time passcodes. Make sure you enter the same email address you used when creating your account.

Check that VPN permission is enabled on your device, then try switching to automatic server selection or another available location.

Use Restore Purchases in the app if your subscription does not appear after reinstalling or switching devices.

If you reach your device limit, remove an old device from settings or contact support for help.

Email support at support@owletvpn.com. Include your account email, device type, and a short description of the issue.

Read the OwletVPN Privacy Policy for details about how the service handles account, subscription, device, and VPN service data.